Privacy Policy

Introduction

Neon Flora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neonflora.co.uk (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate:

• Full name
• Email address
• Phone number
• Mailing address (for shipping purposes)
• Payment information

Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include:

• Browser name
• Type of computer or device
• Technical information about users' means of connection to our Site, such as the operating system, Internet service providers, and other similar information

How We Use Your Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to deliver content and product offerings relevant to your interests
• To improve our website in order to better serve you
• To allow us to better service you in responding to your customer service requests
• To administer a contest, promotion, survey or other site feature
• To quickly process your transactions
• To send periodic emails regarding your order or other products and services

Sharing Your Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Cookies and Tracking

Our Site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

For more detailed information about cookies and how we use them, please visit our Cookie Policy.

Your Rights

As a data subject, you have the following rights under applicable data protection laws:

• Access: You have the right to request a copy of the personal information we hold about you.
• Rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
• Erasure: You have the right to request that we delete or remove your personal data in certain circumstances.
• Restriction: You have the right to request the restriction or suppression of your personal data in certain circumstances.
• Data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
• Objection: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Data Security

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Changes to This Policy

Neon Flora has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: